Studio Policies
Studio Student Policies
Welcome to our studio! Thank you for your interest. To give you the best experience, please note the following:
New Students: Please arrive 10-15 minutes prior to your first class start time for the benefit of your practice, teacher, and other students.
We understand occasionally a late arrival is unavoidable. However, if you arrive more than 5 minutes late for an hour class or 10 minutes for a longer class, it would be too disturbing to your practice and the class to attend.
We encourage students to bring their own mat and props they may like. Suggested are a yoga block, blanket, strap, and bolster. We do have loaner props, simply sanitize them after use.
As with all studios, no fragrance of any kind, please.
And, of course, If you are not feeling well, please stay home.
In-Studio attendance is limited, for appropriate spacing. Preregistration is strongly suggested. It will assure you a place in the class AND if we need to cancel a class less than 24 hours, we will notify you. (If you download the MindBody Check-In app, you can preregister and pay from the parking lot!)
Preregister for class using Mind Body Online. Download the MindBody Check-In app, if it is available on your device. The MindBody Check-in application gives you access to live schedules, workshop details, account info, etc. If you can’t reserve online, please call or email the studio.
Streaming students. You will be sent a link before the class you have registered for. We suggest you check for this link well before class, including checking your SPAM folder. We usually have front desk staff to assist you in getting in, but last-minute issues can be a challenge. Sometimes there is an issue on our end, be patient as we try and sort it out. Feel free to call to check on this. Make sure your speaker is on high. If you have video and choose not to use it at least use it before class to introduce yourself to the teacher.
The Yoga Connection Protocol & Safety
Masks are optional for staff and students
Class Package Policy
Class Cancellation Policy You must give verbal or written notice, at least 2 hours before the start time for your class to be returned to your account.
Workshop Cancellation and Refund Policy
If you register for a workshop and are unable to attend: If we receive your request for cancellation more than 48 hours before the event you can either get a refund minus a 20% admin fee, or a full refund credited to your account (this credit can be used toward any purchase). There are no refunds or credits if you cancel less than 48 hours in advance.
If your workshop is canceled you will be notified by email and/or phone in a timely manner and receive your choice of studio credit or a full refund.
Young Student Policy
Our classes are designed for students 16 years of age and older. The yoga practice of a child is different from the practice of an adult. If you would like to bring your child to a regular yoga class with you, he/she must be at least 13 years old and you must follow the following criteria:
Children under 16 years of age may not sit in the reception area while the parent or guardian takes a class unless she/he is accompanied by an adult. Our reception staff is not required to supervise children.
Welcome to our studio! Thank you for your interest. To give you the best experience, please note the following:
New Students: Please arrive 10-15 minutes prior to your first class start time for the benefit of your practice, teacher, and other students.
We understand occasionally a late arrival is unavoidable. However, if you arrive more than 5 minutes late for an hour class or 10 minutes for a longer class, it would be too disturbing to your practice and the class to attend.
We encourage students to bring their own mat and props they may like. Suggested are a yoga block, blanket, strap, and bolster. We do have loaner props, simply sanitize them after use.
As with all studios, no fragrance of any kind, please.
And, of course, If you are not feeling well, please stay home.
In-Studio attendance is limited, for appropriate spacing. Preregistration is strongly suggested. It will assure you a place in the class AND if we need to cancel a class less than 24 hours, we will notify you. (If you download the MindBody Check-In app, you can preregister and pay from the parking lot!)
Preregister for class using Mind Body Online. Download the MindBody Check-In app, if it is available on your device. The MindBody Check-in application gives you access to live schedules, workshop details, account info, etc. If you can’t reserve online, please call or email the studio.
Streaming students. You will be sent a link before the class you have registered for. We suggest you check for this link well before class, including checking your SPAM folder. We usually have front desk staff to assist you in getting in, but last-minute issues can be a challenge. Sometimes there is an issue on our end, be patient as we try and sort it out. Feel free to call to check on this. Make sure your speaker is on high. If you have video and choose not to use it at least use it before class to introduce yourself to the teacher.
The Yoga Connection Protocol & Safety
Masks are optional for staff and students
- HEPA medical grade filters are placed in the bookstore as well as the studio, circulating and purifying the air every 30-40 minutes.
- Hand sanitizer is available and products to wipe mats and blocks before and or after use.
- Class sizes are limited for optimum spacing.
- Floors are steam-cleaned and bathrooms are sanitized regularly.
- Teachers there is no hands-on cuing--only verbal.
- Staff and teachers will stay home if not feeling well.
Class Package Policy
- Please choose your card carefully; there are no extensions or holds on class packages of any type or time period unless otherwise indicated e.g. year pass.
- We accept Visa, MasterCard, and Discover online and at the studio checks and cash.
- Class packages are non-refundable.
Class Cancellation Policy You must give verbal or written notice, at least 2 hours before the start time for your class to be returned to your account.
Workshop Cancellation and Refund Policy
If you register for a workshop and are unable to attend: If we receive your request for cancellation more than 48 hours before the event you can either get a refund minus a 20% admin fee, or a full refund credited to your account (this credit can be used toward any purchase). There are no refunds or credits if you cancel less than 48 hours in advance.
If your workshop is canceled you will be notified by email and/or phone in a timely manner and receive your choice of studio credit or a full refund.
Young Student Policy
Our classes are designed for students 16 years of age and older. The yoga practice of a child is different from the practice of an adult. If you would like to bring your child to a regular yoga class with you, he/she must be at least 13 years old and you must follow the following criteria:
- You must sign a separate consent form for each child.
- Please place your mat next to your child’s in the back of the room by the door so you may leave quietly if needed.
- It is the parent’s/guardian’s responsibility to watch over their child to ensure that they do not injure themselves or disrupt the class. If the instructor feels as if he/she can align them and they don’t mind, then the instructor will do so, but the poses in a regular yoga class are focused on students aged 16 and older.
- If your child becomes a distraction to the class or teacher, the instructor reserves the right to ask you to quietly leave, expecting your full understanding and willingness to comply. If that ends up being the case, we will refund your money.
- If you need to leave the class for any reason, say to use the restroom or answer a phone call, you must bring your child with you. We do not allow students under the age of 16 in our regular classes without a parent or accompanying adult and will not be responsible for any person that age.
Children under 16 years of age may not sit in the reception area while the parent or guardian takes a class unless she/he is accompanied by an adult. Our reception staff is not required to supervise children.
The Yoga Connection is a nonprofit [501(c)3] organization serving the Tucson community since 1987. As a nonprofit, we depend on the kindness and donations of others to be more effective. Please consider a tax deductible donation today!
The Yoga Connection | 3929 East Pima | yoga@yogaconnection.org | 520.323.1222