Studio Policies
Class Package Policies
Refund Policy
All purchases are non-refundable and non-transferable. No refunds of any sort, for any reason, at any time. This policy is firm.
Online Registration
If you can reserve online, please do! It will help our volunteer staff greatly with the sign-in process, and it will make things faster for you too! Please arrive no less than ten minutes before class time, otherwise your web reservation may be given to a waiting drop-in student.
If you can’t reserve online or if you are put on the wait-list, we always leave a few spots for drop-ins. Just come to the studio at least 15 minutes before class to try to drop-in. We’re sorry that we can’t accept reservation requests over the phone or by email.
Online Cancellation Policy
You may cancel ONLINE up to 4 HOURS prior to the start time without penalty. All unused classes are returned to your account for future use. If you see LATE CANCEL as the only option to cancel out of class, then you are past the 4 hour timeline to cancel and will lose that class. There are no refunds for any payments made so please CHOOSE your classes carefully.
ATTENTION: MEMBERS (anyone on an unlimited card)
Please take the time to cancel out of classes you cannot attend. This ensures that we won't have to institute a pesky Late Cancel/No-Show fee.
Latecomer Policy
Students who arrive more than 10 minutes after class has started will not be admitted into class. We encourage students to be here no less than five minutes prior to class start time for the benefit of their practice, the teacher and the other students.
Young Student Policy
Our classes are designed for students 16 years of age and older. The yoga practice of a child is different from the practice of an adult. Currently we offer one class for children on Wednesdays at 3:30pm with an adult class running concurrently.
If you would like to bring your child to a regular yoga class with you, he/she must be at least 13 years old and you must follow the following criteria:
Any exceptions to these policies must be addressed to the teacher or management prior to class.
Children under 16 years of age may not sit in the reception area while the parent or guardian takes a class, unless she/he is accompanied by an adult.
Our reception staff is not required to supervise children.
Workshop Cancellation and Refund Policy
If you register for a workshop but are unable to attend, please let us know at least 48 hours before the workshop is scheduled to begin. If we receive your request for cancellation more than 48 hours before the event takes place, you can either get a refund to your form of payment minus 20% administration fee, or you can get a full refund credited to your account (this credit can be used toward any purchase). If we receive your cancellation request less than 48 hours before the event, a refund will not be possible.
Absence to a workshop or event is non-refundable. If you cancel on the day of the workshop or after it has taken place, a refund or studio credit will not be possible.
Workshops and events could occasionally be canceled by the studio if there’s insufficient interest, or if a teacher has an emergency. If your event is canceled you will be notified by email as soon as possible, and you will receive a full refund or full credit on your account if you choose.
- Please choose your card carefully; there are no extensions or holds on class packages of any type or time period.
- We accept Visa, MasterCard and Discover online and at the studio, as well as cash and checks in-studio.
- Class packages are non-refundable.
Refund Policy
All purchases are non-refundable and non-transferable. No refunds of any sort, for any reason, at any time. This policy is firm.
Online Registration
If you can reserve online, please do! It will help our volunteer staff greatly with the sign-in process, and it will make things faster for you too! Please arrive no less than ten minutes before class time, otherwise your web reservation may be given to a waiting drop-in student.
If you can’t reserve online or if you are put on the wait-list, we always leave a few spots for drop-ins. Just come to the studio at least 15 minutes before class to try to drop-in. We’re sorry that we can’t accept reservation requests over the phone or by email.
Online Cancellation Policy
You may cancel ONLINE up to 4 HOURS prior to the start time without penalty. All unused classes are returned to your account for future use. If you see LATE CANCEL as the only option to cancel out of class, then you are past the 4 hour timeline to cancel and will lose that class. There are no refunds for any payments made so please CHOOSE your classes carefully.
ATTENTION: MEMBERS (anyone on an unlimited card)
Please take the time to cancel out of classes you cannot attend. This ensures that we won't have to institute a pesky Late Cancel/No-Show fee.
Latecomer Policy
Students who arrive more than 10 minutes after class has started will not be admitted into class. We encourage students to be here no less than five minutes prior to class start time for the benefit of their practice, the teacher and the other students.
Young Student Policy
Our classes are designed for students 16 years of age and older. The yoga practice of a child is different from the practice of an adult. Currently we offer one class for children on Wednesdays at 3:30pm with an adult class running concurrently.
If you would like to bring your child to a regular yoga class with you, he/she must be at least 13 years old and you must follow the following criteria:
- You must sign a separate consent form for each child.
- Please place your mat next to your child’s in the back of the room by the door so you may leave quietly if needed.
- It is the parent’s/guardian’s responsibility to watch over their child to ensure that they do not injure themselves or disrupt the class. If the instructor feels as if he/she can align them and they don’t mind, then the instructor will do so, but the poses in a regular yoga class are focused on students age 16 and older.
- If your child becomes a distraction to the class or teacher, the instructor reserves the right to ask you to quietly leave, expecting your full understanding and willingness to comply. If that ends up being the case, we will refund your money.
- If you need to leave the class for any reason, say to use the restroom or answer a phone call, you must bring your child with you. We do not allow students under the age of 16 in our regular classes without a parent or accompanying adult and will not be responsible for any person that age.
Any exceptions to these policies must be addressed to the teacher or management prior to class.
Children under 16 years of age may not sit in the reception area while the parent or guardian takes a class, unless she/he is accompanied by an adult.
Our reception staff is not required to supervise children.
Workshop Cancellation and Refund Policy
If you register for a workshop but are unable to attend, please let us know at least 48 hours before the workshop is scheduled to begin. If we receive your request for cancellation more than 48 hours before the event takes place, you can either get a refund to your form of payment minus 20% administration fee, or you can get a full refund credited to your account (this credit can be used toward any purchase). If we receive your cancellation request less than 48 hours before the event, a refund will not be possible.
Absence to a workshop or event is non-refundable. If you cancel on the day of the workshop or after it has taken place, a refund or studio credit will not be possible.
Workshops and events could occasionally be canceled by the studio if there’s insufficient interest, or if a teacher has an emergency. If your event is canceled you will be notified by email as soon as possible, and you will receive a full refund or full credit on your account if you choose.
The Yoga Connection is a nonprofit [501(c)3] organization serving the Tucson community since 1987. As a nonprofit, we depend on the kindness and donations of others to be more effective. Please consider a tax deductible donation today!
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The Yoga Connection | 3929 East Pima | Tucson AZ 85712
yoga@yogaconnection.org | 520.323.1222 |